Frequently Asked Questions

Everything you need to know about your Lola Rose experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.

How do I track my order?

Once your order ships, you will receive an email with a tracking link. You can also track your package directly through our website by logging into your account dashboard.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

How do I care for my Lola Rose garments?

To maintain the quality of your pieces, we recommend following the specific care instructions on the inner label. Generally, we suggest hand washing delicate fabrics in cold water and laying them flat to dry.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.