Returns & Exchanges

At Lola Rose, we want you to be completely enamored with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn items. Simply ensure your pieces are in their original condition with tags attached to receive a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship Your Items

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.